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irregular@wobblecrafter.com
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Welcome to WobbleCrafter (www.wobblecrafter.com). This Privacy Policy explains how Rocket 5 Studios Inc. (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you visit our website and purchase our original digital video game software.
While our primary e-commerce operations and gaming community are focused within the European region, we process all personal data in strict compliance with the General Data Protection Regulation (GDPR), Canadian privacy laws (PIPEDA), and other applicable global legal frameworks.
Company Name: Rocket 5 Studios Inc.
Brand Name: WobbleCrafter
Registered Address: 5525 Front Rd, Stella, ON K0H 2S0, Canada
Corporate Registration Number: 810625-8 / 832215909RC0001
Contact Email: irregular@wobblecrafter.com
Minor Protection: Our website does not knowingly collect personal data from minors under the age of 18 without verifiable parental consent. If we discover that a minor has provided us with personal information or conducted an unauthorized transaction without parental guidance, we will delete that data and terminate the associated account or order immediately. If you believe we hold data of a minor, please contact us at irregular@wobblecrafter.com.
All financial transactions are securely handled and processed by our third-party payment processor, Stripe. Your payment information is collected directly by Stripe via secure tokenization. The use of your personal data by Stripe is governed strictly by their own Privacy Policy. Stripe complies entirely with the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council.
Transaction and Financial Data: Retained for 7 years from the date of the transaction to comply with mandatory Canadian and international statutory tax, legal, and financial auditing obligations.
Customer Support & Communications: Retained for up to 2 years after the final resolution of your inquiry to ensure high-quality follow-up service and defend against potential legal claims.
Account Data: Retained for as long as your account remains active. Upon a valid account deletion request, your personal details will be anonymized or permanently deleted within 30 days, except where legal retention obligations apply.
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can request the deletion of your data, subject to our 7-year legal tax retention requirements mentioned above.
Right to Data Portability: You can request a transfer of your data to another service provider.
Right to Withdraw Consent: You can withdraw your consent for marketing communications or data processing at any time.
To exercise any of these rights, please contact our data compliance team at irregular@wobblecrafter.com.